Jessica Holbrook
Hernandez
A nationally recognized resume expert, Jessica Holbrook Hernandez
is President/CEO of Great Resumes Fast and a former human resources
manager and recruiter.
Two Useless Words Every Job Seeker Loves to Use on Their Resume
I’m on a mission this week to attack ineffective words and
phrases job seekers love to incorporate into their resumes. Watch
out resumes … apparently I’m on the war path. =)
Success
and results—two words job seekers seem particularly
partial to including in their resumes. My hypothesis is that candidates
want to be perceived as successful or able to deliver results,
and so they think that by using these words on their resumes (especially
in their career summaries) they’ve gotten the point across
to hiring managers that they’re, well … successful
or capable of producing results.
The problem is, everyone thinks
they’re successful or able
to produce results. In actuality, not everyone does or can. And
by using terms like these on your resume the only thing you’ve
accomplished is looking like every other job seeker on the market.
Instead
of using these universal terms within your resume, focus on providing
proof. Think about how you can substantiate your successes/results
with very precise statements about what you’ve achieved.
Individuality is what makes you stand out as a candidate, and for
your resume to generate interviews (its primary purpose) it needs
to articulate why you’re a success and what results you’re
able to produce.
Every time you feel tempted to use the words success
or results on your resume think instead about what successes you’ve
brought to former employers and what results you’ve delivered.
Every time you want to say results-driven or results-oriented,
in its place validate the statement with details, facts, figures,
or outcomes.
For example, if you led teams (how many? For how long?),
write Directed more than 50 teams to exceed sales quotas by 110%.
If
you managed projects (how many, how much, to what end?), write
Managed 12 projects simultaneously without missing one deadline
and delivering 100% client satisfaction ratings.
What about money?
Have any effect on cost savings, revenue generation, sales, quotas,
or goals? Don’t just tell me you saved money;
prove it by stating how much money you saved. Don’t just
tell me you generated revenue; prove it by telling how much you
generated. Did you exceed sales goals or quotas? Don’t just
say that you met or exceeded them; state how much!
By being specific
and answering how much and how many, you’re
proving your success and results to the employer! And at the same
time, you won’t look like every other candidate—you’ll
look results-driven, successful, accomplished, and confident—and
will have proven all those things without having had to say so.
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